Frequently Asked Questions About Booking Travel with EXP Tours Rewards Points
To redeem your rewards points for a travel booking at EXP Tours please email your complete name with your cellphone number with a subject REDEEM REWARDS and message your preferred Rewards from Rewards file of EXP Tours. Wait for CSR response within 24 hours to validate, book & claim your Rewards.
You can use your rewards points to book flights, hotels, car rentals, vacation packages, and other travel-related products & services available through our rewards program.
NO, You can only choose from the available products and services in our Rewards Program.
Typically, there are no blackout dates when using rewards points for travel bookings. However, availability may be limited during peak travel periods or for certain promotions. We recommend booking in advance to secure your desired travel dates.
The number of rewards points required for a travel booking will vary depending on factors such as the destination, dates, and type of travel service. You can request the points required for specific bookings by sending us email at exptours.rewards@gmail.com
In most cases, rewards points are non-transferable and tied to the account holder. However, some programs may offer limited options for transferring points to family members or authorized users. Please refer to the terms and conditions of your rewards program for details.
We recommend booking your travel reservations as far in advance as possible, especially during peak travel seasons, to ensure availability and maximize your choices. Popular destinations and travel dates may have limited availability, so early booking is advisable.
If you need to cancel or change a travel booking made with rewards points, please contact our customer service team for assistance. Policies regarding cancellations, changes, and refunds may vary based on the specific travel service and the terms of your rewards program.
Typically, you will not earn additional rewards points when using rewards points to make a travel booking. However, some programs may offer bonus points or other perks for using rewards points for certain types of travel bookings. Check your rewards program details for specific information.
If you encounter any issues or have questions while trying to book travel using rewards points, please reach out to our customer support team for assistance. Our representatives will be happy to help troubleshoot any problems and guide you through the booking process.
Any other questions in mind? Feel free to send us a message